Terms of Use

1. Acceptance of Terms

By accessing and using this website and our AI automation services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Use ("Terms") govern your use of the website operated by FirmFlare (operated by AERAN ANIRUDH NARAYAN) ("we," "our," or "us") and our AI automation services.

2. Description of Service

We provide AI automation services including but not limited to:

• Custom AI Agents: Intelligent automation solutions for business processes
• Workflow Automation: n8n-based automation systems
• Document Processing: AI-powered document analysis and processing
• Business Intelligence: Data analysis and insights using AI
• Consultation Services: AI strategy and implementation guidance

3. User Responsibilities

3.1 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the services for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit any harmful, threatening, or offensive content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the services

3.2 Data and Content

You are responsible for:

• Ensuring you have the right to upload and process any data or content
• Maintaining the accuracy and completeness of your information
• Complying with applicable data protection laws
• Backing up your important data

4. Intellectual Property Rights

4.1 Our Intellectual Property

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are owned by us or our licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

4.2 Your Intellectual Property

You retain ownership of any intellectual property rights in the data, content, or materials you provide to us. By using our services, you grant us a limited, non-exclusive license to use, process, and store your data solely for the purpose of providing our services to you.

4.3 AI-Generated Content

Content generated by our AI systems is provided for your use, but we make no claims to ownership of such content. You are responsible for ensuring your use of AI-generated content complies with applicable laws and regulations.

5. Service Availability and Modifications

We reserve the right to:

• Modify, suspend, or discontinue any part of our services at any time
• Update and improve our services
• Implement security measures and updates
• Change pricing or service terms with reasonable notice

We will make reasonable efforts to provide advance notice of significant changes, but we are not obligated to do so.

6. Payment Terms

6.1 Fees and Billing

Service fees, if applicable, will be clearly communicated before engagement. Payment terms will be specified in individual service agreements or proposals.

6.2 Refunds

Refund policies will be specified in individual service agreements. Generally, we do not provide refunds for completed services, but we will work with you to resolve any legitimate concerns.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

8. Disclaimers and Limitations of Liability

8.1 Service Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• Our services will be uninterrupted or error-free
• Defects will be corrected
• Our services are free of viruses or other harmful components
• Results will meet your specific requirements

8.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content or data you provide to us

10. Termination

10.1 Termination by You

You may stop using our services at any time. If you have an active service agreement, termination terms will be specified in that agreement.

10.2 Termination by Us

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including if you breach these Terms.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 2015.

12. Compliance with Laws

You agree to comply with all applicable local, state, national, and international laws and regulations when using our services. This includes but is not limited to:

• Data protection and privacy laws (GDPR, CCPA, etc.)
• Intellectual property laws
• Export control regulations
• Anti-spam and communication laws

13. AI and Machine Learning

13.1 AI System Limitations

Our AI systems are designed to assist and augment human decision-making, not replace it. You acknowledge that:

• AI-generated outputs may contain errors or inaccuracies
• AI systems may not always produce consistent results
• Human oversight and validation are recommended
• AI outputs should be reviewed before making important decisions

13.2 AI Training and Improvement

We may use anonymized and aggregated data to improve our AI systems, subject to our Privacy Policy and applicable data protection laws.

14. Third-Party Services

Our services may integrate with or link to third-party services, websites, or applications. We are not responsible for the content, privacy policies, or practices of these third parties. Your use of third-party services is subject to their respective terms and conditions.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

• Posting the updated Terms on our website
• Sending email notifications to registered users
• Providing notice through our services

Your continued use of our services after changes become effective constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and us regarding the use of our services.

18. Contact Information

19. Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms, please do not use our services.