1. Information We Collect
Personal Information
We may collect the following types of personal information:
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Contact Information: Name, email address, phone
number, and business address
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Business Information: Company name, job title,
industry, and business requirements
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Communication Data: Messages, emails, and other
communications you send to us
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Usage Data: Information about how you interact with
our website and services
Technical Information
We automatically collect certain technical information when you visit
our website:
- IP address and location data
- Browser type and version
- Device information and operating system
- Pages visited and time spent on our website
- Referring website information
Document and Data Uploads
When you use our AI automation services, you may upload:
- Business documents (PDFs, Word documents, text files)
- Data files for processing and analysis
- Company information and knowledge base content
2. How We Use Your Information
We use the collected information for the following purposes:
-
Service Delivery: To provide AI automation
services, custom workflows, and business solutions
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Communication: To respond to your inquiries,
provide customer support, and send project updates
-
Document Processing: To analyze and process your
uploaded documents for AI agent training and knowledge base creation
-
Business Development: To understand your needs and
improve our services
-
Legal Compliance: To comply with applicable laws
and regulations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third
parties. We may share your information only in the following
circumstances:
-
Service Providers: With trusted third-party service
providers who assist us in delivering our services (e.g., cloud
hosting, email services)
-
Legal Requirements: When required by law, court
order, or to protect our rights and safety
-
Business Transfers: In connection with a merger,
acquisition, or sale of business assets
-
Consent: When you have given explicit consent for
specific sharing
4. Data Security
We implement appropriate technical and organizational measures to
protect your personal information:
-
Encryption: Data is encrypted in transit and at
rest using industry-standard protocols
-
Access Controls: Strict access controls limit who
can view and process your data
-
Secure Infrastructure: We use reputable cloud
providers with robust security measures
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Regular Audits: We regularly review and update our
security practices
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Data Minimization: We only collect and retain data
necessary for our services
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain our business relationship
- Comply with legal obligations and regulatory requirements
- Resolve disputes and enforce our agreements
When data is no longer needed, we securely delete or anonymize it
according to our data retention policies.
6. Your Rights and Choices
Depending on your location, you may have the following rights
regarding your personal information:
-
Access: Request access to your personal information
we hold
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Correction: Request correction of inaccurate or
incomplete information
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Deletion: Request deletion of your personal
information
-
Portability: Request a copy of your data in a
portable format
-
Restriction: Request restriction of processing in
certain circumstances
-
Objection: Object to processing based on legitimate
interests
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Provide personalized content and recommendations
You can control cookie settings through your browser preferences. Note
that disabling cookies may affect website functionality.
8. Third-Party Services
Our website and services may integrate with third-party services,
including:
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Google Services: Google Drive, Google Sheets, and
Google Analytics
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Communication Tools: Email services and messaging
platforms
-
Cloud Providers: AWS, Google Cloud, or other cloud
infrastructure providers
These third parties have their own privacy policies, and we encourage
you to review them.
9. International Data Transfers
Your information may be transferred to and processed in countries
other than your own. We ensure appropriate safeguards are in place for
international transfers, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by data protection authorities
- Other appropriate transfer mechanisms as required by law
10. Children's Privacy
Our services are not intended for children under 16 years of age. We
do not knowingly collect personal information from children under 16.
If we become aware that we have collected such information, we will
take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes
in our practices or legal requirements. We will notify you of any
material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Providing notice through our services
Your continued use of our services after changes become effective
constitutes acceptance of the updated policy.
12. Contact Information
13. Compliance and Legal Basis
This Privacy Policy is designed to comply with applicable data
protection laws, including:
-
GDPR (General Data Protection Regulation): For EU
residents
-
CCPA (California Consumer Privacy Act): For
California residents
-
PIPEDA (Personal Information Protection and Electronic Documents
Act):
For Canadian residents
- Other applicable local privacy laws
Our legal basis for processing personal information includes consent,
contract performance, legitimate interests, and legal compliance.